Car Factory ("we," "us," or "our") operates a used-car dealership and buy-here-pay-here financing business in Orange City, Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including how our text-messaging (SMS) program works.
We collect information you provide directly when you finance or purchase a vehicle, make a payment, or contact us, including: your name, mobile and other phone numbers, email address, mailing address, vehicle and loan details, and payment information necessary to service your account.
If you provide your mobile number and opt in, Car Factory may send you account-servicing text messages, such as one-time login verification codes for our payment portal, payment-due reminders, and autopay confirmations. These are transactional account messages, not marketing.
Text messaging is optional. Providing your mobile number to receive texts is not required to purchase a vehicle, obtain financing, or use any Car Factory product or service, and consent to texts is never a condition of any purchase or transaction. You may choose to opt in by requesting a one-time login code in our online payment portal, or by checking the separate, optional SMS-consent box on your paperwork. Message frequency varies by account activity. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help or call us at (386) 848-1380.
We do not sell, rent, or share your personal information. Mobile opt-in and text-message consent information is never shared with any third parties or affiliates for any purpose. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described below specifically exclude text-messaging opt-in and consent data — that information is used only to deliver the account-servicing messages described above and is not shared with anyone.
We do not sell your personal information. We share information only with service providers who help us operate (for example, our payment processor and our SMS delivery provider), and only as needed to provide the service to you, or when required by law. As stated above, mobile opt-in and phone-number data is never shared for third-party marketing.
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. Card payments are processed through a PCI-compliant payment gateway; card details are tokenized and are not stored on our systems.
You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated effective date.
Car Factory
2750 N Volusia Ave, Orange City, FL 32763
Phone: (386) 848-1380